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Burlodge USA - Winston-Salem, NC
Extra Information

Our People

President - Neil Kirven.
Neil has over 35 years experience in many aspects of the food service industry, both in commercial and institutional fields. Originally from the UK he has held positions with the British Gas Corporation and Gardner Merchant in operational and consultancy roles. During the last 25 years Neil has been instrumental in the design, development, installation and operation of numerous Cook-Chill operations using all of the various technologies available for this process. Since moving to the United States in early 1993 he has been involved and consulted on numerous Cook-Chill projects before joining Burlodge in October 1995 as Vice President of Sales. In early 2006 he was appointed into his current role as President and during that time the Company has continued to develop and expand its position in the US market.

Senior Sales Executive - Wendy Papke R.D
Wendy has worked in Food Service for the past 30 years in numerous management positions. She joined Burlodge in 1995, and has assisted many clients in their project startups with both tray and bulk systems. This experience is reflected in a number of the tools and resources she has developed that are available to Burlodge customers. Wendy's previous role in Marketing within Burlodge added to her extensive management and operational knowledge that provides Burlodge customers with a unique blend of experience to ensure a successful transition to the application of their new meal delivery systems. Wendy is a member of the American Dietetic Association.

Regional Sales Executive- Stace Carrington
Stace, who has responsibility for Western Region Sales for Burlodge USA , is based in our Dallas , Texas office. Stace has 30 years experience in the food service industry in both commercial and non-commercial meal delivery and rethermalization systems. He has held positions in technical service as well as sales and has been a rethermalization and delivery specialist for many years. His experience provides hands-on operational expertise along with a strong commitment to customer satisfaction and after sales support and service.

Senior Regional Sales Executive – Maria DeNicola, M.S, R.D
Maria has had a career in food service for over 25 years. As a clinical dietician much of her work experience is in the healthcare field. She has over 18 years experience in food service management in some of the largest and most prestigious hospitals in the country. Additionally she has worked as a food service management and design consultant in health care and business and industry. Her involvement with and management of the design and implementation of a number of major renovation and new build projects enables her to provide customers with the benefit of her insight into maximizing patient satisfaction, improving customer service, staff retention and corporate vision. As a past President of HFM (2002-3) Maria was acknowledged as an industry leader by Food Management magazine.

Regional Sales Executive- Paul Schick MBA, R.D
Paul has 19 years of healthcare food service experience and as a registered dietician is a member of ADA . He has held both clinical and managerial positions in Long Term and Acute Care facilities. He also has worked in the National Account environment with various healthcare groups that are both contract managed and in-house operators. Paul utilizes his experience to provide positive outcomes for customers that will improve operational and financial efficiency.

Director of Support Services – Suzanne Belisle. R.D
Suzanne has over 30 years of experience in hospitals, nursing homes, rehabilitation and retirement communities in management and clinical capacities. As a registered dietician with an avid interest in-patient / resident services, she coordinates the necessary operational functions of the installation process through and beyond system start-up.. Her knowledge of day-to-day operational issues assists clients to prepare and implement their new systems. She is responsible customized training and instruction plans to guide customers through the start-up phase of installations.

Technical Manager – Joe Oliva
Joe joined the Burlodge team in early 2006. Joe has had experience in Food Service refrigeration since 1981 and also has extensive experience in electrical, plumbing, heating and ventilation trades. Immediately prior to joining Burlodge Joe was the Technical Manager responsible for technical support and training for the McDonalds Corporation as it related to ice cream equipment provided by Carpiagiani, another Ali Group company. He provides technical support to customers and is responsible for the training of authorized service agencies throughout the US as well as managing service contracts provided directly by Burlodge.

Customer Service
Our Office and Accounting Manager Tamara Mumpower manages and oversees a dedicated team that provides all aspects of customer service for our customers. Customer Service Representatives serve as the hub of operational activities for your system order, overseeing prompt shipments as well as addressing any concerns quickly and effectively. Customer Service maintains all account records, contracts, orders and correspondence that affect account performance, and provides ongoing support for all equipment installations.

 

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